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Post in Customer Support
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No Samples at all!!!

In my last order didn’t received none of my samples to be honest i was looking forward to try those samples. I'm a VIB Rouge member, and the reason I continue shopping at Sephora instead other stores is because of their free samples and rewards. This is so upsetting and totally wrong. I hope someone could let me know if they can send me these... #nosamples #customerservice #missingsamples @sephora 

Re: No Samples at all!!!

Hi @marnuca,

 

I am so sorry that you did not receive your samples. I will send you a private message so I can further assist you. 

 

Best Wishes,

 

Janean

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