Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Re: No Notification

@kerishay It's in their terms and agreements posted here

 

https://www.sephora.com/beauty/loyalty-program#BIFAQAcctInfo

Do Points expire?

We encourage you to redeem your points often, so that you get to experience the full benefits of the Beauty Insider program including product, gifts, experiences and events. All unredeemed points expire when you have not engaged in point activity associated with your Beauty Bank (through purchase or redemption for Rewards or Birthday Gift) for 12 months or more. If you have questions regarding the date of your last point activity or your last purchase, you may email customerservice@sephora.com or call 1-877-SEPHORA (1-877-737-4672) for more information. In addition, points will automatically expire if your Membership is revoked or otherwise cancelled.

Re: No Notification

@kerishay Points don’t expire as long as you have made a purchase or redeemed a reward or free birthday gift within the last year. I will take a look and will send you a PM. 

2 Replies
Conversation Stats
  • 2 replies
  • 750 views
  • 0 Hearts Given
  • 3 Contributors
Photos1
  • 0CD11D46-1CC8-4809-9D0D-073BC43BFD02.png