No Confirmation Email

[Anonymous]

I just ordered a few items using a Sephora gift card and credit card. Both cards were charged and after clicking “place order,” I was taken to another page and it said “we got it! We’ll sent you a email shortly...” 

I still haven’t got the email and thank goodness I always screenshots so I only have the order number... 

where else can I go to see the confirmation email????

[PenelopeBT]

Hi @Anonymous,

I will send you a private message to provide further assistance.

Best,

Penelope

[skybrimae]

This same thing happened to me. Can someone help me?

[DaneeBT]

@skybrimae I'm sorry I'm not able to send you a private message. For further assistance, please contact us via phone at 1-877-737-4672 or via our live chat. Thanks!