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Post in Customer Support
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DianaJanee
NEWCOMER I Insider
‎12-20-2019 02:40 AM
‎12-20-2019 02:40 AM

No Confirmation Email

I just ordered a few items using a Sephora gift card and credit card. Both cards were charged and after clicking “place order,” I was taken to another page and it said “we got it! We’ll sent you a email shortly...” 

 

I still haven’t got the email and thank goodness I always screenshots so I only have the order number... 

 

where else can I go to see the confirmation email????

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PenelopeBT
ALUM II Insider
‎12-20-2019 09:26 AM
‎12-20-2019 09:26 AM

Re: No Confirmation Email

Hi @DianaJanee,

I will send you a private message to provide further assistance.

 

Best,

Penelope

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  • 1 reply
  • ‎12-20-2019 02:40 AM
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