Nette Travel Size Not Full

[lesleydlu]

I just bought the Nette Coco Fleur travel size and it arrived with a big chunk missing.
I see that this is a common issue from those filled at Sephora, but not from the Nette website.

Has this issue been resolved?

I don’t think it’s fair to pay the same price for less product and would like to replace it, but if this is an issue with all of the stock at Sephora I’d like to just return it. Please e-mail me with a response

 

[LaurieBT]

@lesleydlu, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[lesleydlu]

Hi @LaurieBT ,

I just opened up my PM 🙂 I'll send you a message now