Need help

[AnnieNCM]

I placed an order and received something I didn’t order I’ve never ordered the body oil and that’s what I received instead of that I ordered a tower28 concealer. I try to contact to the customer service but it’s unavailable all the time I 

 

[LaurieBT]

@AnnieNCM, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!