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Post in Customer Support
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Nasty Uber Text

Trying to get this individual reported.  This was the delivery driver who dropped off my order.  I spoke with another rep and they told me to contact Uber Eats.  I called them and was put on hold multiple times.  I tried to use the app but they don’t have an order under my name. What can I do?  I don’t really ever want to do Sephora deliveries anymore if they complain about tips that I am in no control of.

 

 

Re: Nasty Uber Text

Same thing just happened to me. The rep on the phone said ''well it says delivered''. Like I m calling you to inform you that it WASNT. Then she proceeds to tell me that I m not eligible for a refund due to the amount. I m sorry $352 isnt enough 

Re: Nasty Uber Text

Hi @LissaSue4u,

 

I'm truly sorry for this experience! I'll send you a message shortly. Please note we needed to remove the screenshot in keeping with our Community Guidelines. Thank you!

 

Best,

Laurie

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