My postal code isn't valid???

[KelseyS47]

Hi there,

I have been trying to place an order and every time I enter my postal code (it is valid, and correct) it says "Please enter a valid zip code." I do not have a zip code, my address is Canadian. Please help! I am pretty sure I am on the Canadian website. I've already tried clearing my cookies and rewriting the postal code in numerous ways. 

[LaurieBT]

Hi @KelseyS47,

I'm sorry about this. I've shared this feedback for further review, and I recommend clearing your cookies/cache, and switching to an alternative Internet browser or device. If you're accessing the Canada site, you should see prices listed in Canadian dollars rather than US dollars. 

If the issue persists, please contact a Beauty Advisor at 1-877-Sephora (1-877-737-4672) for assistance with placing an order. I'm so sorry for any inconvenience this has caused! Please let me know if you have questions. 

- Laurie