Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Nlmcc2
NEWCOMER I Rouge
‎01-01-2022 12:38 AM
‎01-01-2022 12:38 AM

My points and in Rouge status are gone?

I had more than a thousand points saved up, I was a rouge member, I just bought stuff in store a few weeks ago, now suddenly I'm not even a beauty insider never mind rouge status? I've been a member for years. 

Excessively not okay. 

Labels:
Reply
2 Replies
DaneeBT
MOD Rouge
‎01-02-2022 06:55 AM
‎01-02-2022 06:55 AM

Re: My points and in Rouge status are gone?

Hi @Nlmcc2,

 

We apologize for the confusion. Our Beauty Insider program was undergoing maintenance. However, your points and status should be reflecting your account now. 

 

Always,

Danee

0
Reply
1 Reply
Nlmcc2
NEWCOMER I Rouge
‎01-02-2022 09:49 AM
‎01-02-2022 09:49 AM

Re: My points and in Rouge status are gone?

Thank you

0
Reply
2 Replies
Conversation Stats
  • 2 replies
  • ‎01-01-2022 12:38 AM
  • 401 views
  • 1 Hearts Given
  • 2 Contributors
testing