My free Hydration Sample Set canceled

[Anonymous]

Hi! My order is still processing but when I check my order status My free “Hydration Sample Set” was canceled.. can you replace it with another free sample set? Like the metime or the bagofcheer? 

[ZakiyaBT]

Hi @Anonymous,

I am so sorry to hear this! I will send you a PM for further assistance.

Best,

Zakiya

[Anonymous]

Hi! I have had something similar happen, though my order shipped immediately after the sample set was cancelled. Can I do something about that now or with my next order? Perhaps replace it with the Clinique trial size set? Thanks! 

[keelybt]

Hi @Anonymous Oh no! Please send me a PM with your order number and I will be happy to look into this for you.