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Post in Customer Support
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Mimi0304
NEWCOMER I Insider
‎12-21-2022 12:31 PM
‎12-21-2022 12:31 PM

Missing samples

I've received one of my orders yesterday.
I picked two perfume samples but I only got one that wasn't my choice... and the perfume packet card actually came without sample inside... 😞

(I picked a Gucci perfume and a Givenchy perfume... but I received an empty COCO Chanel ...)

samples missing.PNG

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LaurieBT
MOD Rouge
‎12-21-2022 12:41 PM
‎12-21-2022 12:41 PM

Re: Missing samples

Hi @Mimi0304,

 

I'm sorry about this! Samples can be substituted but they shouldn't be missing. I'll send you a message shortly.

 

Best regards,

Laurie

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  • 1 reply
  • ‎12-21-2022 12:31 PM
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  • samples missing.PNG