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Post in Customer Support
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Missing item

Spoiler
 

I recently ordered two items from Sephora online. I just received my box today and one of the items is missing. 

Re: Missing item

Hi @Anahifierro. So sorry about this! I'll send you a private message.

 

xo,

Jamila 

This happened to me a while back, call Customer Service....

This happened to me a while back, call Customer Service. They sent the missing item out to me ASAP.
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