Missing Samples...Again!

[Anonymous]

After a number of unpleasant experiences shopping in stores, I switched to shopping online. I hate to say that’s going sour as well. I’ve placed two online orders in the past month and both have had 0/3 samples included. Not even substitutions. Is something being done about this? I’m hesitant to order anything else if I can’t trust everything will be included.

[RaquelBT]

Hi @Anonymous,

I'm so sorry to hear this. We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a PM shortly to assist. 🙂

Best Regards,

❤️ Raquel