Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Missing Review

I posted a review for The Ordinary Azelaic Acid well over 72 hours ago and it has yet to be posted. Some honest feedback, I have routinely found that if I post a review with 3 or more stars, it's uploaded within a few hours (i have since posted 2 reviews after writing my Ordinary AA review that were both 3+ stars, and they're published with no problems!). Anything with 2 or less stars takes the full 72 hour period to upload, if at all! Please look into this, it is super shady... 

Tags:

Re: Missing Review

Hi @kelladelph,

 

I am sorry about that! I will send you a private message so I can look into this. Thanks! 

 

Best Wishes,

 

Janean

Conversation Stats
  • 1 reply
  • 290 views
  • 0 Hearts Given
  • 2 Contributors