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Post in Customer Support

Missing Points Multiplier from In Store Purchases

While in NYC this week I visited two different Sephoras on the 20th and I appear to not have gotten the 3X points for VIB Members. Not sure why. Is there a way to get them?

Re: Missing Points Multiplier from In Store Purchases

Hi @KelliJoanne

 

Sorry to hear that! I'm going to send you a PM.

 

Always,
Danee

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