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Post in Customer Support
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Anonymous Insider

Missing Item

Hello! I am missing an item from my recent online order. It is listed on the receipt that came in the box, but it was not in there. It was a sample of the Drunk Elephant Protini Polypeptide Cream that I got with a code I used last week. If this can’t be resolved—no biggie, but I was hoping to sample this cream! I saw that it is out of stock currently, so i’m not sure if this can be fixed.

 

Thank you!

Savannah

Re: Missing Item

Hi savvyb421,

 

I am sending you a message now to help with this!

❤️ Melissa
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