Merging Accounts Help

[KCur96]

Hi!

I believe my old account is linked to a school email that I can no longer access, but I always use my phone number in the store. When I tried to log into the app for the first time, my regular email wasn’t in the system, so it must be linked to an old email, and now it says I have no points. Is there a way to merge the accounts through the phone number I use?

Thank you in advance!

[LaurieBT]

Hi @KCur96,

We're happy to help with this! I'll send you a message shortly.

Best,

Laurie 

[hahhaha12333]

I have a similar issue. I can’t login to the same account because I always use my phone number in store and i don’t know the email linked to it.

[zicini]

hii i also have a similar problem, I’ve had another account with my phone number on it but I deleted it. The phone number seems to still work but I dont know what accounts it is linked to(beside the new one i made because i forgot the account for my old one)

[Sierratoninn]

I am having the same issue!

[DaneeBT]

@Sierratoninn I'll send you a PM to assist.