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Post in Customer Support

Make payment

Unable to place my order

Hello! I need help with ordering my order. Once I click checkout it told me "Unable to place your order. Please verify that your card information and billing address are correct. If applicable, we have reversed any pending charges to your account." I've checked if everything is correct a few times and everything is right. I ordered my product yesterday with the same information and it worked, but now it won't.

Re: Make payment

@Kimberly1226 I have replied to your PM. 

Re: Make payment

I need help with checkout it won’t let me paye

Re: Make payment

@myfanclub I see that you were able to successfully place your order!

Re: Make payment

I am having the same problem. I have funds and my card is active. 

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