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Post in Customer Support
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MORE missing samples and USED/MISSING PRODUCT OUT OF THE BOX

ORDER #

 

I’ve placed 4 fairly decent orders recently and I’m not only more than upset to say 2 of the 4 have shown up without their samples (so far) ….. BUT my @WOW collection dream coat duo hair set came WITHOUT IT’S DUO!!!! The box looked like it had been opened by the creases at the top. 

 

My @Pattern curl mousse also seems as though it was taken for a test drive as the cap was off and product can be seen on the pump

image.jpgthough it was taken for a test drive, cap on a off and product is seen on the pump. I’m almost afraid to keep going and see what else is missing.

 


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Re: MORE missing samples and USED/MISSING PRODUCT OUT OF THE BOX

Hi @aStew11,


I'm sorry to hear this! I'll send you a message shortly. Please note your order number was removed for security purposes.

 

Warm regards,

Laurie

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