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Post in Customer Support
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MISSING BOTH SAMPLES & WRONG SIZE BOX

I ordered the silk pillowcase and had two samples that were supposed to come in with it and both those samples were missing however there was a Charlotte Tillberry sample of something else. 

I paid five dollars for the gift box which was too small for the gift(Silk pillowcase). 

I cannot use the box as the sizing is not correct for the item ordered along with both selected samples are missing. 

this is the third time that I have had samples missing or something is wrong with the order. 

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Re: MISSING BOTH SAMPLES & WRONG SIZE BOX

@pr172 I'm sorry to hear that! I will send you a PM to help. 

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