Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Lost package

Hi, i placed an order of one item (order # is  ) on November 3rd and on the tracking it says it was delivered on November 9th, but I have not received it. I checked everywhere on the porch, mailbox and asked my neighbors but it has not turned up. If i could have some assistance with this, that would be great. Thanks

Tags:

Re: Lost package

Hi @deniseyoko,

 

I'm so sorry to hear you haven't received your package! I'll send you a PM to help.

 

Always,

Danee

1 Reply
Conversation Stats
  • 1 reply
  • 446 views
  • 0 Hearts Given
  • 2 Contributors
testing