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Post in Customer Support
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Lost package

Hi, i placed an order of one item (order # is  ) on November 3rd and on the tracking it says it was delivered on November 9th, but I have not received it. I checked everywhere on the porch, mailbox and asked my neighbors but it has not turned up. If i could have some assistance with this, that would be great. Thanks

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Re: Lost package

Hi @deniseyoko,

 

I'm so sorry to hear you haven't received your package! I'll send you a PM to help.

 

Always,

Danee

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