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Post in Customer Support
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Lost my points

I had over 2000 points that I saved up for over a decade. I just saw my email that I now have 0 left. There was no notice or any thing that I would lose my points. And there was no way I had any money to shop during the pandemic. This really sucks and is frustrating….

Re: Lost my points

My points are gone as well. And I had MANY saved and have not been inactive. 

Re: Lost my points

Hi @Tawni11,

 

I will send you a private message.

 

Best Wishes,

 

Janean

Re: Lost my points

@felikuo1 I will look into this for you and send you a PM. 

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