Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Olyadamson
NEWCOMER I Insider
‎04-01-2025 12:48 PM
‎04-01-2025 12:48 PM

Lost Package

Sephora order has never been delivered. I had a few attempts to allocate it. Kindly ask you to issue a refund. Thank you! 

 

Screenshot 2025-04-01 1.31.21 PM.png

0
Reply
1 Reply
keelybt
MOD Rouge
‎04-01-2025 02:42 PM
‎04-01-2025 02:42 PM

Re: Lost Package

@Olyadamson I'm sorry to hear that! I have removed your order number from your post, as we don't recommend posting that publicly.  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎04-01-2025 12:48 PM
  • 256 views
  • 0 Hearts Given
  • 2 Contributors
Photos1
  • Screenshot 2025-04-01 1.31.21 PM.png