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Post in Customer Support
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Leaked jumbo-sized products

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I was excited to receive my online order in the mail today (well, yesterday since it is past midnight). The jumbo set of shampoo and conditioner were packaged in a bag within the box. The products must have not had their pump/lid on properly as the products were leaked inside the bag. I am quite upset to not have received full products due to the leak. From the posts here I see it a common issue with online orders. 

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Re: Leaked jumbo-sized products

Hi @Sue971,

 

I'm so sorry to hear about this! I'll send you a PM.

 

Always,

Danee

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  • 26AC1063-06C5-42AE-90AC-50C7D2DA228C.jpeg
  • 1BD1E346-F61F-4CB9-BA9C-22C4F9B6D8AC.jpeg
  • 40841729-6275-4824-A3EE-0C1740404D60.jpeg
  • E9F3C41C-0BC9-48B7-8572-8ADDCB7B00CF.jpeg
  • 404D4D85-43FB-4C91-B8DD-ECB627B80122.jpeg
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