Items came damaged and leaking everywhere!

[ramdam]

I just received my order today and the package came leaking everywhere! It was this loccitane body wash and was so hard to clean off my table and carpet. Very very disappointed. I’ve never had this happen with an order. 

 

 

 

[LaurieBT]

@ramdam, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!