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Post in Customer Support

Item missing from order!

I just received my package from Sephora and one of the 100 point rewards I ordered is missing from the package and is not printed on the receipt in the box. However, the points have been removed from my account, the item shows in my account orders, and is still available in the bazaar.

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Re: Item missing from order!

Hi @Katrinastr,

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

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