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Post in Customer Support
kourtlee
NEWCOMER I Rouge
‎11-06-2019 10:37 AM
‎11-06-2019 10:37 AM

It won’t let me use a promo code

Help! It won’t let me use a promo code. It says I need to log in, when I’m already logged in and it’s incredibly frustrating.
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PenelopeBT
ALUM II Insider
‎11-06-2019 11:07 AM
‎11-06-2019 11:07 AM

Re: It won’t let me use a promo code

Hi @kourtlee,

I'm so sorry to hear this. Please clear your cookies and caches before attempting to log back onto your Sephora.com account to place your order with your promotional code. If that doesn't work, please send me a private message for further assistance.

 

Best,

Penelope

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  • 1 reply
  • ‎11-06-2019 10:37 AM
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