Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Is anyone else having screen flickering issues with the app?

Hello, ever since I downloaded iOS 18 I have had screen flickering issues ONLY with the Sephora app. I can’t be on the Home Screen at all and quickly have to go to another part of the app. Is anyone else experiencing this?

Re: Is anyone else having screen flickering issues with the app?

Yes! I avoid the main page for this reason. Must be a dev issue. 

Re: Is anyone else having screen flickering issues with the app?

Hi @AmyC Oh no! I'm sending you a PM. 

Re: Is anyone else having screen flickering issues with the app?

What is the solution? I’m having the same issue. 

Re: Is anyone else having screen flickering issues with the app?

@sephoraholic22 Oh no! It looks like your private messages are currently turned off. Please send me a private message with additional details or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

Conversation Stats
  • 4 replies
  • 332 views
  • 1 Hearts Given
  • 3 Contributors
testing