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Post in Customer Support

In store Purchases & Rewards Points

My purchases and rewards points from in-store purchases don't show up on my account. I thought that the first time was just a fluke but when I went in a few weeks later the employee even told me how many points I had. But the points I should have gotten from that in-store purchase never showed up. Does in-store purchases not count towards points or am I just doing something wrong? 😫

Re: In store Purchases & Rewards Points

Hi @FenAsha,


It sounds like you have a store account and an online account that need to be linked together. I'm happy to help with this and I'll send you a message shortly.




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