Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

In store Purchases & Rewards Points

My purchases and rewards points from in-store purchases don't show up on my account. I thought that the first time was just a fluke but when I went in a few weeks later the employee even told me how many points I had. But the points I should have gotten from that in-store purchase never showed up. Does in-store purchases not count towards points or am I just doing something wrong? 😫

Re: In store Purchases & Rewards Points

Hi @FenAsha,

 

It sounds like you have a store account and an online account that need to be linked together. I'm happy to help with this and I'll send you a message shortly.

 

Best,

Laurie

Conversation Stats
  • 1 reply
  • 97 views
  • 0 Hearts Given
  • 2 Contributors
testing