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Post in Customer Support
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I haven’t received my package

I have t received my package yet and I ordered it on a Thursday April 11. And I haven’t got anything on my status other that I’m progress. I don’t know if it is cancelled or not.

 

Re: I haven’t received my package

Hi @smarteme Due to our Sephora Savings Event, we are experiencing higher volume than usual. Your package should arrive on or around the estimated delivery date listed at checkout and we'll notify you via email once your package has been shipped. We appreciate your patience!

Re: I haven’t received my package

@smarteme just be patient, if it were cancelled it would say so. I just got notice that me order from Thursday has shipped..

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