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Post in Customer Support
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I got charged twice

Hi, I recently made a purchase of $171.20 and on my bank statement it shows that I was charged twice. I ordered some products but then canceled it because I forgot to add something and then I placed another order. Please help!

Re: I got charged twice

Hi @komalsahota,

 

As your first order was cancelled, please rest assured we have not charged you for it. The amount you may be seeing on your bank statement is a temporary pending authorization and it will automatically drop within one Paypal cycle, as it looks like Paypal was used.


Regards,

Danee

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