How long should my order be in progress

[LuluCast]

I placed my order on Friday 10/20 at around 1030 pm.It is now 10/23 ,  I just checked my order status and it says it's still in progress.  Why is it taking so long?? 

[HelenBT]

Hi @LuluCast,

I will take a look into this and send you a PM shortly. Thanks!

Warmest regards,

Helen

[LuluCast]

Thank you. 

[ZakiyaBT]

Hi @LuluCast,

It typically takes 1-2 business days for orders to process at our warehouse. Since you placed your order on Friday night, it did not begin processing until the following business day. If you would like for me to look into this further for you, please send me a PM with your order number. I hope that this clarifies. 

Best,

Zakiya