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Post in Customer Support
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How can i add points after purchase?

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

Re: How can i add points after purchase?


@ZakiyaBT wrote:

Hi @laurhen,

 

I can assist you with this. I will send you a PM shortly. 

 

Best,

Zakiya



I am having the same problem.

 

Re: How can i add points after purchase?

Hi @cryssev7

 

I'll send you a PM to assist!

 

Always,

Danee

Re: How can i add points after purchase?

Can someone help me as well? How would I add points after making the purchase? I was in a rush at the checkout and had completely forgot to give my number. Please help. Thanks.

Re: How can i add points after purchase?

Hi @yfrancesca,

 

I will send you a PM to further assist you. 

 

Best,
Rebecca

Anonymous Insider

RE: How can i add points after purchase?

I’m having a similar issue, however, mine is that none of the things I have bought this year have shown up on my card. Ive bought: foundation, primer, lipstick from what I can remember. Please help, i appreciate it! 🙂

Re: RE: How can i add points after purchase?

@Anonymous I will send you a PM to help. 

Anonymous Insider

Re: How can i add points after purchase?

 

I'd like to know Can I add points after purchase? too!!

 

Re: How can i add points after purchase?

Hi @Anonymous  I will send you a PM to help. 

Re: How can i add points after purchase?

I'm having a similar problem

Re: How can i add points after purchase?

Hi @Debbieki I will send you a PM to help. 

RE: How can i add points after purchase?

I’m having the same problem

Re: RE: How can i add points after purchase?

Hi @hewylue,

 

I will send you a private message to help with this. 

 

Best regards,

Laurie 🙂 

Re: RE: How can i add points after purchase?

Hi! 

 

I'm having the same issue. 

 

Thanks! 


@LaurieBT wrote:

Hi @hewylue,

 

I will send you a private message to help with this. 

 

Best regards,

Laurie 🙂 


 

Re: RE: How can i add points after purchase?

Hi @Jcumberb- I am sending you a message to help! 

 

Regards, 

Kevin

Anonymous Insider

Re: How can i add points after purchase?

Yes same problem here

Re: How can i add points after purchase?

Hi @Anonymous! I can help! I am sending you a PM with more info. 

 

Regards, 

Kevin

Anonymous Insider

How can i add points after purchase?

I have the same problem

RE: How can i add points after purchase?

I hav the same issue too.. please help me

Re: RE: How can i add points after purchase?

Hi @zhangyefeifaith,

 

I will send you a PM shortly to assist you with this!
 

Best,

Rebecca

Anonymous Insider

Re: How can i add points after purchase?

I have the same concern. Help please. Thank you

Re: How can i add points after purchase?

Hi @Anonymous,

 

I will send you a PM to assist you with this!
 

Best,

Rebecca

409 Replies