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Post in Customer Support
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How can i add points after purchase?

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

Re: How can i add points after purchase?

Hi, 

I have a similar problem! I want to add points from a past purchase (I still have the receipt) Could I get some assistance please?

Thank you! 

 

Re: How can i add points after purchase?

Hi @mmbaye,

 

I'll send you a private message requesting your receipt information so I can assist with your points. 

 

Warm regards,

Laurie 

Re: How can i add points after purchase?

Hi, I'll like to add my purchase to my account, I have the receipt. Thank you for your assistance.

Re: How can i add points after purchase?

@Shenik I will send you a PM to help. 

Re: How can i add points after purchase?

Hi I was wondering how I can add my points from a receipt my mom made to my account! 

Re: How can i add points after purchase?

Hi @Marlenamakeuo,

I will send you a private message to provide further assistance.

 

Best,

Penelope

Anonymous Insider

Re: How can i add points after purchase?

Hi, can i also get help? I recently joined the member but been purchasing goods from here.

thanks in advance!

Re: How can i add points after purchase?

Hi @Anonymous,

 

I will send you a PM to assist you further.

 

Always,
Danee

Re: How can i add points after purchase?

Can I please get help with this as well? Thanks!!

Re: How can i add points after purchase?

Hi @cearraa,

 

I'll send you a private message requesting your receipt information so I can assist with your points!

 

Best regards,

Laurie

Re: How can i add points after purchase?

Hi @LaurieBT Can I also have some assistance with this?

Thanks! 

Re: How can i add points after purchase?

@SarahPD I will send you a PM to help. 

Re: How can i add points after purchase?

Can I get help with this as well? Thanks in advance! 

 

Re: How can i add points after purchase?

Hi @dkang I will send you a PM to help. 

Re: How can i add points after purchase?

they couldn't find my account so i didn't get my points. how can I get them now?

Re: How can i add points after purchase?

@KhanZaynah I will send you a PM to help. 

Anonymous Insider

Re: How can i add points after purchase?

Could you help me with this, as well? Thanks!

Re: How can i add points after purchase?

@Anonymous I'll send you a PM!

Re: How can i add points after purchase?

Can you also please send me a message? 

Re: How can i add points after purchase?

@Halazaky I will send you a PM to help. 

Re: How can i add points after purchase?

I would also like a PM on this process. Thanks!

409 Replies