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Post in Customer Support
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Higher prices

Hi there.  I was just getting ready to purchase a couple of things, but the prices increased dramatically since yesterday.  Is there a glitch on the app?

example: Patrick Ta blushes should be $38.  But they are $57!!!!!!

Re: Higher prices

Wait! @keelybt answered it, you have to make sure your app is set to USD. Profile > app settings > USD

Re: Higher prices

Same!! The summer Friday balms went up to $34, the Bobbi brown shadow sticks went up to $43?!?! That’s insanity. It makes more sense to just start buying things individually from the brand website. QVC seems to still be keeping their prices consistent with the brands price too.

Re: Higher prices

Me too!! I went to purchase my fenty soap cleanser and sol deodorant and the website glitched then suddenly my soap went from $14 to $21 🤯🤬 what?! I’m so upset. The price hike on everything is outrageous. So far Ulta hasn’t reflected the price hikes so I’m buying what I can from them instead but I need to find a new bar cleanser now. 😭  

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Re: Higher prices

@PaisleyLane These blushes are $38 USD and $57 CAD, If you are in the US, you can switch sites on the basket page on our desktop and mobile site. If you are on our app, you can switch by going to your profile and then app settings. 

Re: Higher prices

How would you do that, like on settings or on the Sephora app?

Re: Higher prices

@Claire2313 You can switch your region on the app by tapping on your profile and scrolling down to app settings.

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