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Post in Customer Support
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Help!! Package stuck in transit!

Please help! My order was suppose to arrive today with two day flash shipping, but it appears as though the package is lost in transit. The tracking, though USPS, hasn’t been updated in almost 28 hours. It’s too soon to submit a parcel search though USPS. Is there anything else I can do?? 

Any and all help is much appreciated. 

Re: Help!! Package stuck in transit!

HI @rray2012, thank you for reaching out.  Upon reviewing your order, it appears that the order is still in transit.  I recommend waiting to see if the tracking updates today.  If not, please reach out again tomorrow so I can help! 

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