Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
caseycasey96
NEWCOMER I
‎02-17-2023 05:23 PM
‎02-17-2023 05:23 PM

Has anyone else samples he completely wrong?

My past two orders have given me completely wrong samples 😞 they have all been perfumes when I’ve requested eyeshadow/skincare/ etc samples. I know they’re free but I’m still a little disappointed. 

Labels:
Tags:
0
Reply
1 Reply
DaneeBT
MOD
‎02-17-2023 05:42 PM
‎02-17-2023 05:42 PM

Re: Has anyone else samples he completely wrong?

Hi @caseycasey96

 

I'm sorry to hear that! Please note, substitutions will be made for out-of-stock samples. This is listed on our website here > https://www.sephora.com/beauty/samples-promotion#FreeSamples And on our samples page here > https://www.sephora.com/beauty/free-beauty-samples  I understand this is disappointing and I'm sorry we were unable to send the ones you originally selected!

 

Regards,

Danee

0
Reply
Conversation Stats
  • 1 reply
  • ‎02-17-2023 05:23 PM
  • 194 views
  • 0 Hearts Given
  • 2 Contributors
Top