Gift card

[mstd2003]

received a Sephora gift card from Amazon in my email. When I tried to place an order online it said the card number was invalid, even though all the information I put in was correct. HELP

[keelybt]

@mstd2003 It looks like they are still not enabled and I'm not able to reply to your PM. There should be no issue with your eGift card. Please make sure you are not using any spaces.

[keelybt]

@mstd2003 I'm not able to reply to your PM, as they are not enabled on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

[keelybt]

@mstd2003 I'm sorry to hear that you are having trouble. It looks like your private messages are currently turned off. Please send me a private message with a picture of the gift card or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service