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Post in Customer Support

Gift card not activated

My mom bought me a Sephora gift card for my birthday and when I tried to use it in the store today it wasn't activated. What can I do to activate it?

Re: Gift card not activated

Hi @katamari7 Oh no! I'll send you a PM.

Re: Gift card not activated

I have a card that also says it’s not activated. Can I get help?

Re: Gift card not activated

hi @emilycgarcia I'm sending you a PM!

Re: Gift card not activated

I’m having the same issue! Can someone help me?

Re: Gift card not activated

Hi @Bons15,

 

I'm happy to check on this and I'll send you a message shortly.

 

Best,

Laurie 

Re: Gift card not activated

I'm having the same issue, I was given a gift card and it says it needs to be activated. What do I do

Re: Gift card not activated

@autumstar I will send you a PM for more information. 

Re: Gift card not activated

Hi I have same issue today. My boyfriend purchased for me on sephora app, put $30 in it. And sephora sent it to my home. But when I tried to use it, they told me its inactivated and there is no money in it. But it is impossible. Please can you help me too? 

Re: Gift card not activated

Hi @ezelintoronto Oh no! I'll send you a PM.

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