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Post in Customer Support

Gift Card Shows $0 Balance

I just tried redeeming a gift card with my order; however, the order didn't go through but my gift card balance showed $0. Is there anything that can be done about this? It was only a $25 gift card but it would still be nice to have that money back. Thanks in advance!

Re: Gift Card Shows $0 Balance

Hi @CEM8,

 

I am sorry to hear that you are having trouble with your gift card. I will send you a PM for further assistance. 

Best,

Zakiya

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