Gift Card Not Working

[MRP1234]

Hello! I'm trying to use a gift card to pay for my order online and when I type in the card number and pin, the page just refreshes. I was going to reach out to the chat support, but it says they are offline. Can someone help me?

[keelybt]

@MRP1234 I'm sorry to hear that you are having trouble. If you are on our mobile or desktop browser, I recommend clearing your cookies/cache. If you are on our app, please try deleting and reinstalling it. For assistance placing your order, please contact us by phone at 1--877-737-4672 and a Beauty Advisor will be happy to help.