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Post in Customer Support

Gift Card Fraud

I received a $100 gift card last Christmas. I didn’t scratch the pin until last night. It  showed $0 balance when I was checking out with the card. Called Customer Service and they were not helpful at all! The record shows someone used my gift card for an online order in Florida while I live in Illinois. I was told that Sephora is not responsible for that. Your company has serious security issues! Totally scam! Do NOT buy Sephora gift cards! 
#scam #fraud #giftcard


Re: Gift Card Fraud

Hi @Yayaytree,


I am sorry to hear about this! I will take a look further and I will send you a message.


Warm regards,


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