Free Samples

[Ace2ace]

Did they really get rid of the two free samples when you purchase on the app cause I don’t see it anymore? #freesamples #customerservice #sephora

[CarebearFace]

I don’t see the option either. I can’t even see where to use my points! This is getting beyond frustrating. Not like the samples are all that great anymore, IF you even receive them with your order..but still, to not even have the option or it be hidden. Sketchy practices 

[Ace2ace]

It is frustrating.

[DaneeBT]

@CarebearFace If you're shopping on the app, please try deleting it and reinstalling! If you're on desktop, please try clearing your cookies/cache and/or using a different browser. Additionally, it looks like your private messages are currently turned off. If you're still not seeing it, please send me a private message with your registered email address or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

[Ace2ace]

That helped thank you.

[keelybt]

@Ace2ace You should still be able to select samples at checkout. 

[Ace2ace]

Thank you, I will try again.