Fleet Optics - Lost Package Again!!!

[feremande]

Hello,

I got a notification with the picture attached that my package was left in the mail room area. After work, I rushed home to pick it up only to find out that there was nothing there. Fleet Optics for some reason has chosen to put the parcel in the corner with limited camera coverage. 

It is my second time ordering online and again the second time my package is "lost" by fleet optics. It could be a coincidence of course but I am starting to suspect that the package is simply put for a second to take a picture and then is taken back with a delivery person. I have never had any issues with other couriers. My amazon packages are regularly left at my front door or mail room area and they always stay the same place until I pick them up.  

It is such a frustrating experience and I don't think I will ever be ordering online through Sephora again...

[keelybt]

@feremande I'm sorry to hear that! I will send you a PM to help.