Expired rouge reward!

[mycahcherize]

Just realized my rouge reward expired on the 1st of this month 😭 Has anyone ever successfully gotten theirs back after the expiration date to use? I have a cart to place and I’m so sad because customer service on live chat wouldn’t help me at all. 

[AshleySta]

This just happened to me 😞 Did you have any luck getting it reissued?

[LaurieBT]

@AshleySta, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[DaneeBT]

@mycahcherize oh no! I'm sending you a PM.