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Post in Customer Support
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katiehocut21
NEWCOMER I Vib
‎11-14-2018 04:10 PM
‎11-14-2018 04:10 PM

Expired Product sent to me

I opened my Sephora favorites skin wonderland gift set and the SKI-II essence is over a year expired. 4B25A0BA-DF76-4718-B0C5-D3A6E895A3B9.jpeg

 

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HelenBT
ALUM II Insider
‎11-14-2018 04:16 PM
‎11-14-2018 04:16 PM

Re: Expired Product sent to me

Hi  @katiehocut21,

 

We apologize for any confusion caused! We have confirmed with our merchant team that at the bottom of the SK-II item in the Sephora Favorites Skin Wonderland set is the manufactures date, and not an expiration date. I hope this clarifies!

 

-Helen

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  • ‎11-14-2018 04:10 PM
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