Experience at Sephora Kohl's

[Missy13LGR]

Hello,

I went to Sephora at Kohls in Rocky Point, NY and was flabbergasted by the rude employee who asked me if I wanted help, but then was irritated when I asked question.  I bought a Lancome product and the sticker on the shelf reported I could get 25 % off.  The employee told me she couldn't adjust the price and said there was no manager who I could speak with in regard to the posted sign.  Then, I picked a perfume that she needed to go to the stockroom for and was again even more irritated that she had to do that.  I asked her to hand me the bottle so I could confirm that this was the product I wanted and she literally shoved it in my hand.  Obviously, she was not having a good day...but what really made   me take the time to write this review was the fact that she continued to treat me as if I had disrespected her in some way, or for no reason, she had judged me for something I did or didn't do.   I couldn't figure out why I deserved to be the object of her curtness and frustration.  Needless to say, I will not be returning to that store, so as the named employee works there.  Honestly, I am considering going to the competition just so I wanted get nasty remarks that are made to demean me and cause undue stress

[DaneeBT]

Hi @Missy13LGR I am so sorry to hear about your recent store experience! I will send you a PM.