Error in Checkout Amount

[Jenn34234324]

Hello - I am making a purchase for $69 and just used a $75 gift card - obviously was expecting a small balance for tax (since shipping is free) - but no idea why it is saying I owe $75 and what is this "credit card charge" for $27.15 - no idea what is happening. Is this happening with anybody else?

[LaurieBT]

Hi @Jenn34234324, based on your screenshot, it appears the gift card has an available balance of $47.98 and the remaining balance would be applied to your credit/debit card. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with the gift card number, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[WANNIEE]

I have same Error!!!!!! 

[keelybt]

@WANNIEE The PayPal payment is the amount you owe after the discount and gift card have been applied.