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Post in Customer Support
Elena1996
NEWCOMER I Rouge
‎11-17-2022 04:01 PM
‎11-17-2022 04:01 PM

Entered wrong shipping address

Hello!

I placed an order a couple days back and I just realized I put the wrong address in. It’s already been delivered and Canada Post said it got returned to the sender as the address didn’t exist. Is there any way I could get the package by changing the address or get a refund?

 

Thank you!

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1 Reply
LaurieBT
MOD Rouge
‎11-17-2022 04:23 PM
‎11-17-2022 04:23 PM

Re: Entered wrong shipping address

Hi @Elena1996,

 

I'm sorry to hear this! I'll send you a message.

 

Best,

Laurie

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  • 1 reply
  • ‎11-17-2022 04:01 PM
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